Terms and Conditions for Redzo
Effective Date: 03/01/2025
1. Acceptance of Terms
By accessing or using redzo you confirm that you have read, understood, and agree to these Terms. You must be at least 18 years old or have parental/guardian consent to use our services.
2. Use of the Service
- Eligibility: You may only use the app if you comply with these Terms and applicable laws.
- Account Responsibility: You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.
- Prohibited Activities: You agree not to misuse the app, including but not limited to engaging in fraudulent activities, violating applicable laws, or interfering with the operation of the app.
3. Orders and Payment
- Order Placement: Orders placed through the app are subject to acceptance and availability of the food items.
- Payment Terms: You agree to provide accurate payment information and authorize us to charge the payment method provided for your order.
- Cancellation and Refunds: Cancellation and refund policies vary by restaurant. Please review the specific restaurant’s policy before placing an order.
4. Delivery
- Delivery Times: Delivery times are estimates and may vary due to factors outside our control, such as traffic, weather, or restaurant preparation times.
- Delivery Responsibility: The app acts as a facilitator between users and restaurants. We are not liable for delays, quality issues, or incorrect orders caused by the restaurant or delivery personnel.
5. User Content
- Feedback and Reviews: Users may submit feedback and reviews. By submitting content, you grant Redzo a non-exclusive, royalty-free license to use, modify, and display such content.
- Prohibited Content: You agree not to post offensive, defamatory, or inappropriate content.
6. Limitation of Liability
Redzo and its affiliates are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the app, including but not limited to delays, order errors, or unauthorized access to your account.
7. Intellectual Property
All content, trademarks, and features on Redzo are owned by or licensed to us. You agree not to copy, modify, or distribute any part of the app without prior written consent.
8. Termination
We may suspend or terminate your account if you violate these Terms or engage in unlawful behavior. Termination does not waive any rights or obligations accrued prior to termination.
9. Privacy
Our collection and use of your personal data are governed by our Privacy Policy.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the app. Continued use of the app constitutes your acceptance of the revised Terms.
11. Governing Law
These Terms are governed by the laws of Insert Jurisdiction. Any disputes arising from these Terms will be resolved exclusively in the courts of Insert Jurisdiction.
12. Contact Us
For questions or concerns about these Terms, contact us at:
- Email: admin@redzo.in
- Address: 10, Post Office St, Ranipet, Sholinghur, Tamil Nadu 631102,India
