) Account Deletion
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Account Deletion

Redzo Account Deletion Policy

1. Purpose of Account Deletion We understand that users may choose to delete their Redzo account at any time. This policy outlines the process and implications of deleting an account on Redzo. By deleting your account, you are requesting the permanent removal of your personal information from our system, except as required by law or for legitimate business purposes.

2. How to Delete Your Account To delete your Redzo account, you must submit a request through the following channels:

  • Via the app: Go to your account settings and select "Delete Account."
  • Via customer support: You may also contact our support team at admin@redzo.in with your request.

Once we receive your request, we will begin the account deletion process. Please note that it may take up to 30 days to fully process the deletion request.

3. What Happens When You Delete Your Account

  • Permanent Deletion: All data associated with your Redzo account, including order history, payment methods, and any preferences or settings, will be permanently deleted from our system.
  • Data Retention: In some cases, we may retain certain data for legal, regulatory, or financial reporting purposes.
  • Refunds and Outstanding Orders: If you have any active or unpaid orders at the time of account deletion, you will be required to resolve them before proceeding. Refunds and pending transactions will be processed in accordance with our refund policy.

4. Reopening Your Account Once your account is deleted, it cannot be reactivated or recovered. If you wish to use Redzo again, you will need to create a new account with a different email address.

5. Privacy and Security Redzo values your privacy and takes steps to ensure your personal information is secure. For further details, please refer to our [Privacy Policy]. By deleting your account, you are acknowledging that you understand the consequences of account deletion and the information we may retain in accordance with applicable laws.

6. Changes to the Policy We reserve the right to update or modify this Account Deletion Policy at any time. Any changes will be communicated to you through the app or via email. The updated policy will be effective immediately upon posting.